Returns & Exchanges

At Arsenikbutik, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unused items in their original packaging. Simply follow our streamlined process to ensure a quick refund or exchange for your retail goods.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Place the items securely in their original packaging, ensuring all tags are attached and the product is in its original condition.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.